Dr. Ebrahim Hasan Al Khajeh

Asser Ezzo serves as ITWorx’s President. As President, Asser’s role includes ensuring the best delivery of services and products, creating maximum value for stakeholders, and managing the daily operations of strategy management; Asser occupies the most senior technical role at ITWorx.

Asser started his professional journey as a Software Engineer in Asset Technology Group and, in the year 2003, Asser joined ITWorx as a Senior Software Engineer. Since joining ITWorx Asser has successfully occupied several technical and managerial positions, In September 2019, Asser became ITWorx’s President. Given his long and prosperous journey with ITWorx, Asser has become a key and influential stakeholder in the company’s astonishing track record; indeed, with a global arm spanning the reach of four continents, and over 600 employees, ITWorx proudly offers a vastly comprehensive array of services including Customer Experience; Employee Experience; Data Analytics; Business Process Automation; DevOps and Advanced Infrastructure Services & Cloud Capabilities.

ITWorx has been looking extend its presence, operations, and projects in the UAE since 2007. This fifteen-year journey has been colored with tints of great achievements, momentous milestones, and paradigm-shifting digital transformations led by ITWorx across an array of sectors – Government, Financial, Telecommunications, and Enterprise – and in service of a prestigious list of clients and transformative initiatives/events: UAE’s Ministry of Health, Dubai Expo 2020, Dubai Department of Economic Development (DED), Dubai Smart Government (SDG), Dubai World Trade Center (DWTC), His Highness Mohammed Al Maktoum’s Media Office, and Abu Dhabi Smart Solutions & Services Authority (ADSSSA).

Last, but most definitely not least, ITWorx has deployed our employee experience product DoZen to many entities in the UAE Emirates Airlines, Mashreq Bank, Edge group, and other global entities in North America, DoZen is an experience-focused enterprise solution that provides a rich and engaging employee experience through an evolved digital workplace.

Amr Elsehemy is the Director of Research and Development (R&D) at ITWorx. Guided by his vast expertise in Modern Workplaces and Digital Experience platforms, Amr supports organizations by allowing them to achieve state-of-the-art digital transformations.

From conducting trainings to managing diversified teams, to leading projects that enhance employee engagement/experience through imaginative digitization, to designing system architecture, Amr’s comprehensive expertise makes him a connoisseur – if you will – of the fine and delicate art of streamlining, facilitating, and overseeing the creation and implementation of dynamically dependable/customizable digital transformations, for a host of organizations, in a wide-ranging assortment of sectors.

Amr works with bleeding edge technologies to develop innovative experiences for mobile applications while utilizing Microsoft, Amazon, Google, and Apple technologies to spearhead digital transformations for an array of entities, businesses, and organizations.

Amr holds an Executive Master of Business Administration (MBA) from Hult International Business School. Amr holds a Bachelor of Computer Science (BCompSc), attained from Ain Shams University in 2006; additionally, Amr holds a Master of Computer Science (MSC), attained from Ain Shams University in the year 2013. 

Debra Teles is the Group Vice President of People & Culture at Al Ghurair Investment, where she is responsible for leading the Group’s transformational people agenda and programmes. She enables Al Ghurair Investment’s strategic objectives through delivering an employer of choice experience that attracts, develops, and retains talent.

Purpose-led and passionate about people, Debra has a vast career spanning over 30 years in the Human Resources function, globally. With a strategic people-orientated and results driven approach to business, Debra has successfully led transformative projects that have delivered enhanced business performance and contributed to organisational success across various industries including Real Estate, FMCG, Retail, Financial Services, Hospitality, Construction, Supply Chain and F&B.

Described as a thought leader; Debra delivers strategic value through enabling an agile and adaptive workforce, focused on enabling success today whilst building capabilities for tomorrow, that actively contributes to the success of Al Ghurair Investment.

“My personal purpose is, to make a significant difference in the lives of our people, our customers, shareholders and communities, enabling our people to be the best versions of themselves, every day.”

Division Director of Human Capital, Member of the Strategic Transformation Committee at Abu Dhabi Customs and Author of How To Hack Your Mind with 23 years of experience with a PhD in Management, Master of Human Resources Management, Bachelor of Science in Business Administration (Accounting) and Technical Diploma in Electronic Engineering.

Responsible for leading all aspects of HR and transformation comprising of 2000 people in 16 locations. One of the biggest achievements accomplished was implementing a more dynamic and efficient way of working by using Artificial Intelligence and Cloud services to optimize productivity, reduce workloads and several business integrations that resulted in a full HR transformation within two years. The achievements were recognized by being the first of their kinds in the Middle East and Worldwide by Oracle.

Winner of 2022 Gold Stevie Awards for Great Employer in the category of Employer of the Year – Government Organizations, winner of 18 Stevie Awards and 5 ISO in HR, Certified Great Place To Work Award, Oracle Heroes Award, Gold for UAE Innovation Award and achieved the first place amongst all government entities in Abu Dhabi in HR maturity of 97.5%.

Certified mountaineer who loves challenges and is addicted to the adrenaline rush from all kinds of adventures. The everyday objective is to think about the next challenge that will take the organization to the next level.

Imran partners with CEOs and Business heads to help them, build human capital as a business differentiator, lead Change management and create Customer Centricity in the group.

Over the last 24 years, Imran has worked with MNCs and Large Local groups in Retail , Manufacturing and Consumer Distribution sectors across GCC , successfully shaping each of the organizations into people centric , high growth , high success organisations.
He has unique a insight of the region’s complexities , demands and has a valuable commercial focus.

Change Management , Digital Transformation and Disruption driven Behavioural dynamics are Imran’s core areas of Focus. In addition he is passionate about Helping people develop their sense of purpose and potential . Being a certified coach , he has trained and Coached Business Leaders in change Management and Engagement as well as Helped teams achieve Performance Optimization and Process maturity. Imran’s strength also lies in a deep understanding cultural diversity & behavior through extensive travels and people interactions.

Imran is a sought after thought Leader and an International speaker. He frequently speaks at various Regional & International conferences and Summits.

He won the Mark Of Excellence for “ Best Learning & Development Strategies “ in 2018 at HR Summit 2018 Dubai , was cited as “ 100 most influential Global HR professional” in 2016 and was a recipient of “ HR Leadership Award “ 2014 awarded by the World HRD congress .

Mona Mohamed Fekri is a solid Emirati HR Professional who has broad functional experience who has grown within the HR function through different industries, and an Expert Speaker in her field. She is currently heading the HR function in DUCAB.

Mona’s passion is in Organizational transformation, behavior and design that leads to cultural transformation and continuing development that helps leaders to stay at the top of their game, to understand and use the tools for success and to better position themselves to help others. And in a changing marketplace, leaders must change; to embrace innovation or to be able to lead their organization towards a new set of attitudes, values, behaviors, approaches, and structures which will ensure that the culture meets the demands of the wider marketplace.

Mona is a graduate of the first Women Leader Exchange Program (WLEP) between UAE and Sweden. 

After graduation from UAE University in Al Ain, Mona joined Al Futtaim as an HR graduate  Trainee and from their moved on her journey to create a distinguished spot for her as a  
distinguished Emirati HR Expert. In 2000, Mona joined Emirates Group as a Recruitment  
Manager where she further deepened her HR he aviation sector and was also exposed to  
industry best practices. Seeking change and given a chance to grow further professionally. In  2007, Mona joined Meydan City Corporation as Head of Human Resources. By 2010, she  joined Community Development Authority as Human Resource Director for one year and soon missed the commercial corporate life and Joined TECOM Investment in 2011 as Chief Human Capital Officer. In 2014, Mona has started her new challenge to experience what she is fascinated about the most, in her new role in DUCAB as Chief Human Capital Officer.  

Nermine graduated from Ain Shams University’s Faculty of Engineering in 1999, with a Bachelor’s Degree in Computer Engineering. Nermine joined ITWorx in 2005 and, since then, Nermine has been playing a host of distinct, diversified, and integral roles at ITWorx. 

Over the years Nermine rotated between an array of ITWorx’s key accounts. Nermine started her professional journey with ITWorx as a Team Leader, focusing on BI and Data Warehousing. Nermine then undertook the Project Management Track; after this, Nermine joined ITWorx’s Development Management Track, and was successfully at the helm of one of ITWorx’s largest accounts for a good ten years.
Through her 17 years at ITWorx, Nermine has proudly embodied the spirit of a true ITWorxian; not only has Nermine treated ITWorx like a true second home, she has also proven her commitment to ITWorx’s most valuable asset, namely people (may those people be ITWorx’s clients, or fellow ITWorxians).

In 2021, Nermine joined the DoZen Team as DoZen’s Product Engineering Executive Director. At the epicenter of Nermine’s role is the management of DoZen’s Product & Implementation teams, in a manner that ensures that DoZen’s strategic objectives are met along two main avenues: Revenue Growth and Customer Satisfaction.

As Tabreed’s Vice President, Human Capital, Albakeri leads the Human Capital department by reinforcing strong company culture, creating and leading large-scale employee experience, engagement, retention and development programmes, as well as implementing wellbeing, reward and talent management strategies that support the achievement of business goals and objectives. Under Albakeri’s leadership, Tabreed was awarded the Excellence in HR – Best Execution of a Business Continuity Plan by Future Workplace, a prestigious regional benchmark for outstanding achievements contributing to the growth and development of the Middle East HR industry.

In addition to her role, Albakeri holds Board positions in various companies such as Tabreed Operation & Maintenance Zones Cooling Stations Company and Bahrain District Cooling Company. Albakeri’s previous experience includes 18 months as Manager of Learning and Emiratisation at Tabreed, one year as its Senior Manager and one year as Acting VP HC. Prior to this, she spent four years at AMMROC (Advanced Military Maintenance Repair and Overhaul Centre), where she started as Learning and Development Officer. Due to Albakeri’s hard work, commitment and ambition, her career fast-tracked and she was promoted to the Talent Management Assistant Manager role, reporting directly to the VP HC. In this position she served 4000-plus employees and oversaw learning and development, career development, performance management, nationalisation and the company’s sponsorship programmes to attract young Emirati talent.

Sarah holds a BSc in Information Systems, as well as an Executive Master Degree in Public Administration with Distinction, from Zayed University. In addition, she is a Certified Professional from The Society of Human Resources Management (CP-SHRM), the largest global HR professional organisation. She is also an Associate Certified Coach (ACC) from the International Coach Federation (ICF) and a Certified Professional Co-Active Coach (CPCC) from the Coaches Training Institute. Sarah is also trained in Organisation and Relationship System Coaching (ORSC) and Leadership Circle Profile (LCP).