Cancellation and Refund Policy

Booking Conditions & Cancellation Policy


Q N A International reserves the right to decline your registration without reason. Acceptance of your registration will be confirmed in writing by email. As a participant you agree to undertake all activities organised by Q N A International including all appointment sessions, networking activities, evening functions and lunches for the attendees. The registration fee is non-refundable. We understand that sometimes you are unable to attend, in which case we will allow a substitute delegate for the same event (subject to the Q N A International's protocol team's approval).

In case the nominated delegate is not approved by Q N A International Protocol team, the fee is not refundable. Please let us know at least five working days before the congress in writing to confirm this. Cancellation of this agreement, regardless of circumstances, either prior/during the congress at any time will constitute your cancellation and you will be liable to pay 100% of the above fee. No exceptions will be made regardless of circumstances. It is advisable to purchase travel insurance against cancellation for unforeseen circumstances. Should the organiser postpones an event, client payments at the postponement date will be credited towards the rescheduled date. If the client is unable to attend the rescheduled event, the client will receive a 100% credit representing payments made towards a future QNA International LLC event.

In case of cancellation of the event by QNA International LLC for reasons of force majeure or because of a fact due to a third party which cannot be attributable to QNA International LLC, another event shall be organised within twelve months after the cancelled event, at the venue, conditions and modalities chosen by QNA International LLC. In this case, no refund shall be made by QNA International LLC and he shall not be sued for liability. The Client shall pay the total amount for the contracted event.

The organiser reserves the right to make alterations to the venue, dates, program, speakers and participants of the Event and/or to cancel the Event. In no circumstances shall Q N A International LLC bear liability for any damage or loss, which might occur to persons and/or properties during the Event, including specifically disturbances of possession and all commercial losses. Since our insurance does not cover the attendees, it is up to you to subscribe third-party liability insurance. Q N A International LLC is granted the right to use, for promotional purposes, any material recorded at the Event, whether in photographic, audio or audio-visual format, without time limitation and in any format. The attendees hereby give up any privacy right they might have due to their presence at the Event and accept not to enter into any legal proceedings against us arising from our use of such material.